If you are experiencing difficulty completing the Affirm application, this can usually be resolved by updating one of the items below:
- Double-check the format of your address and remove any commas
- Try your previous address as the billing address if you recently moved
- Try your previous name as the contact name if you recently changed your name
If none of the above resolve the issue you can contact Affirm directly at helpcenter.affirm.com or (855) 423-3729 for assistance. The Affirm Customer Care team will be able to assist with any questions about your Affirm account or application process.
If you believe it is a technical error on our site, please send us a screenshot at support@nolahmattress.com or chat with us during normal business hours.