The Nolah Platform Base, Harmony Upholstered Bed Frame, and Tranquility Upholstered Bed Frame include a 30-night trial with purchase. If you aren't completely satisfied with your purchase, you can request a return via email at support@nolahmattress.com within the trial period. The 30-night trial begins on the date of delivery by FedEx, our shipping provider. We cannot accept returns after the trial period.
Our Adjustable Base, Smart Adjustable Base, Adjustable Base with Headboard, and LiftEase Adjustable Base are final sale. Due to the nature of these products, we do not offer a trial period or accept returns. Customers may cancel their order, but canceling after the product has shipped will incur a 20 percent restocking fee.
Our Alaskan King Bed Frame is final sale. Due to the nature of the product, we do not offer a trial period or accept returns. Customers may cancel their order before the product has shipped. However we cannot accept cancellations after the bed frame has left the facility.