Due to varying factors in shipping and delivery logistics, we're unable to guarantee an exact delivery date. However, we want to ensure you have options to track and manage your delivery preferences directly.
We recommend using FedEx Delivery Manager, a convenient tool that allows you to customize your delivery experience according to your schedule. You can sign up or log in to FedEx Delivery Manager using the following link: FedEx Delivery Manager.
FedEx Delivery Manager provides you with the flexibility to:
- Request Vacation Holds of up to 2 weeks
- Track your shipment in real time (more accurate than the Shop App)
- Receive notifications about your delivery status
- Leave delivery instructions for your FedEx driver
For those needing even more flexibility, FedEx Delivery Manager also offers premium paid services that let you specify the date for your delivery or delivery window.
This service ensures that you have more control over when and how your mattress arrives.
In-Home Setup & Removal by Ryder: Once the Ryder team receives your order details, they will contact you to organize a convenient delivery window—typically 7-15 business days after your order is processed. Need assistance? Give Ryder a call at 1-866-711-1164.