Jordan
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Recent activity by Jordan-
Why can I not finish my application with Affirm?
If you are experiencing difficulty completing the Affirm application, this can usually be resolved by updating one of the items below: Double-check the format of your address and remove any commas...
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What do I do with my old mattress?
Many of our customers donate their old mattresses to local charities like the Salvation Army or homeless shelters. That said, we recommend calling ahead, as many charities cannot accept mattresses ...
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Can I exchange my Nolah mattress?
Yes, if your mattress purchase qualifies for the 120-night sleep trial, you may exchange the mattress for a different model, size, or firmness during the trial period. If applicable, you'll pay the...
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There is a holiday coming up. Will it delay my Nolah mattress?
In most cases, deliveries are made within our normal delivery timeframe. That said, delays are more prone to occur during holidays. Just to be safe, we advise you to place your order 14-21 days bef...
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What are the dimensions of a Nolah mattress?
Nolah Mattress Size Guide Twin: 38"W x 74"L Twin XL: 38"W x 80" Full: 53"W x 75"L Queen: 60"W x 80"L King: 76"W x 80"L California King: 72"W x 84"L Split King (x2): 38"W x 80"L Split California Kin...
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Can I sleep with my Nolah mattress directly on the floor?
While you can choose to sleep with your mattress directly on the floor, we strongly advise against it. Using your Nolah mattress without a proper foundation also voids our Limited Lifetime Warranty...
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Can I pick up my Nolah mattress?
No, we ship all mattresses directly from our factory to your shipping address via FedEx Ground.
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Where can I try out a Nolah mattress in person?
Click here for a list of showrooms where you can try and buy an award-winning Nolah Mattress in person. However, going to a physical store and lying on a mattress to test the feel may sound like ...
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What is the return policy for bases and bed frames?
Platform Base and Upholstered Bed FramesThe Nolah Platform Base, Harmony Upholstered Bed Frame, and Tranquility Upholstered Bed Frame include a 30-night trial with purchase. If you aren't completel...
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What is the return policy for pillows, bedding and mattress accessories?
Customers can request a return up to 30 nights after delivery. Returns on pillows, bedding, and mattress accessories are limited to one return per product type. You can purchase a shipping label to...